Reference

Our Legal Terms, Plainly Explained

Everything that governs your account at jitbaz — from how we handle your data to what eligibility means in your region — is set out here.

Account Terms ApplyBangladesh Eligibility RulesbKash, Nagad, Rocket CoveredData Handled SecurelyRegion-Dependent Access

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What Our Policy Covers

jitbaz Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your account with us is governed by these terms from the moment you register. Eligibility is determined by your local law and the region you access the platform from — we do not extend service where local regulations do not permit it. When you deposit through

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bKash, Nagad, or Rocket, the transaction is processed under the payment conditions tied to your account wallet; any dispute around a payment follows the resolution steps outlined in your account panel. We store only the information needed to operate your account, verify transactions, and meet our
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obligations under applicable law. You are responsible for keeping your login credentials private. If you share your account or let someone else transact on your behalf, liability for any resulting activity rests with the registered account holder. These terms may be updated when the legal or
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regulatory landscape changes; we will note the revision date at the top of this page so you always know which version applies. If a section of these terms is found unenforceable in your jurisdiction, the remaining sections continue in full effect. Your continued use of the
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platform after a revision means you accept the updated terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE DATA

Account Security and Data Practices

We take a narrow approach to data: collect what the platform needs to run, nothing more. Your payment details for bKash, Nagad, and Rocket are not stored on our servers after a transaction clears — they pass through the respective wallet gateway and the confirmation reference is what we keep. Cookies on jitbaz are session and preference cookies; we do not use tracking cookies that follow you to third-party sites. You can request a copy of the data we hold on your account, ask us to correct anything inaccurate, or request deletion subject to our retention obligations under applicable law.

Data Minimisation We collect your name, contact details, and payment references — only what is needed to operate your account and verify bKash, Nagad, or Rocket transactions against your wallet.

Cookie Policy Session cookies keep you logged in across pages. Preference cookies remember your language and display settings. No third-party advertising cookies are placed without your explicit consent.

Retention Period Account data is held for as long as your account is active and for the period required by applicable law after closure. You can request early deletion where law permits it.

Data Requests To access, correct, or delete your data, send a request from your registered email to our support team. We aim to acknowledge your request within a few business days and resolve it as quickly as the verification process allows.

POLICY SUPPORT CHANNELS

Reach Us About Legal Queries

If any part of these terms raises a question — about your data, your account status, or how eligibility is assessed in your region — our support team can walk you through it. Reach out through the channel that works for you, and we will respond with the specific section that applies to your situation.

Common Legal and Policy Questions

These are the questions we hear most often about our terms, your account rights, and how eligibility works in Bangladesh. If your question is not here, contact our support team directly.

Eligibility depends on your local law and the region you are accessing from. We do not open accounts in jurisdictions where local regulations prohibit the service. Check your local rules before registering.

Our terms are governed by the laws of the jurisdiction under which we operate. Where your local law provides additional consumer protections, those protections apply alongside our terms to the extent permitted.

Yes. Send a data access request from your registered email address to our support team. We will confirm what information we hold and provide it in a readable format within the timeframe the applicable law requires.

First check your account transaction history, then contact our support team with the reference number. For wallet-side discrepancies, you may also need to raise the query with bKash, Nagad, or Rocket directly alongside our internal review.

We retain the minimum data required by applicable law after account closure. On request, we will delete personal information that falls outside mandatory retention periods. Submit a deletion request through support once your account is closed.

We update the revision date at the top of this page each time the terms change. Continuing to use your account after a revision date means you accept the updated version of the terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Our Legal Terms, Plainly Explained

Account Security and Data Practices

Reach Us About Legal Queries

Common Legal and Policy Questions

01 Who can open an account on jitbaz?

02 What law governs these terms?

03 Can I request a copy of my personal data?

04 How do I dispute a transaction made through bKash, Nagad, or Rocket?

05 What happens to my data if I close my account?

06 How will I know if the legal terms have changed?

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